Help

How to get help.

Self-serve first, ask later. Most questions are answered in the Knowledge Base or the Docs. If not, the team is reachable through the channels below.

Self-serve

How-tos and reference material for common tasks.

The full DeesseJS reference. API, configuration, deployment.

Release notes and version history. Useful to confirm whether a bug you found is known and fixed.

Discussions and announcements live on the channels below. Use the one that fits the topic.

GitHub discussions
for questions, ideas, and show-and-tell.

GitHub issues
for confirmed bugs only.

X and LinkedIn
for announcements.

General: support@deessejs.com
questions, sales, anything else.

Security: support@deessejs.com
vulnerability reports. See security policy for disclosure rules.

Pro Education: support@deessejs.com
student or OSS verification.

Enterprise: support@deessejs.com
custom engagements, procurement.

Help

The team replies to inbound in under two business days. Open a thread or send a note, whichever feels lighter.